BCN Loft Frequently Asked Questions (FAQ)
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The knowledge base is divided into different categories. Select the category appropriate for what you're looking for.
   
1. Bookings (7 Articles)
       -All questions related to how to make a booking, payments, deposits, requirements, etc.
2. Cancellations and Changes (4 Articles)
       -Questions related to changing a booking, cancellation policy, etc.
3. Types of Accommodation (7 Articles)
       -All questions related to what type of rooms and apartments we offer, double privates, 4 bed, ensuite, etc
4. Rates (1 Articles)
       -All questions related to rates, special discounts and offers, etc.
5. Check in (9 Articles)
       -All questions related to how, when and where to check in after you booked
6. Other (24 Articles)
       -All other questions related to subjects like what is included in the price, where to park your card, what to bring, etc.
Polski (0 Articles)
       -Najczęściej zadawane pytania naszych klientów
 Articles in Category English
 
  I booked thru Hostelworld, do I need to reconfirm?
  How much would it cost to book your accommodation?
  We are arriving to Barcelona tomorrow at 10.25 am. When can we check in?
  How far is Barcelona Airport?
  My flight got cancelled and I was arriving today, what can I do?
  I paid a deposit when I made a booking thru another website, is my booking confirmed?
  I tried to do a search for available lofts for Dec 18th - 21st and only got a blank page?
  Where do we check in?
  How far is the Girona Airport?
  If I get an answer that says that my reservation was succesfully registered, that means the room is booked and is waiting for me on the date I need to check in?
  Do you provide luggage storage?
  Do we have to take our own towels and sheets for the beds?
  Can I pay for the room in cash during the check in or only with the card I used when I made the booking?
  I have a friend in Barcelona, Can i send him to reserve for me, in cach money, and how many days in advance
  Can I book my stay on the phone?
  Are there any free parking lots nearby?
  How much is the late check in fee?
  I was meant to arrive today but I want to cancel, will I be charged anything?
  Is breakfast provided?
  Can I pay with a credit card?
  I want to cancel my booking, can I get my deposit back?
  Your office closes at 9pm, what if my train gets delayed?
  How many people do I have to share the apartment with?
  We want to book a private suite for the nights of June 6, 7, 16. Your website won't allow booking for the 16th because it asks for a minimum stay of two nights.
  Why do you need my credit card details? Other hostels do not require it…
  Can 5 people stay in a private 4 bed ?
  Can 5 people stay in 4 bed ensuite?
  if i get an answer that say that my reservation was succesfully registered that's mean the room is book and is waiting for me in the date i need to check in?
  Hello, for the private apartments it says it is 5-15 minutes from Las Ramblas. On October 3rd - 7th, please advise how far exactly the private apartment is for those dates or address of available apartment. Thanks.
  How can we check out if we need to leave before the office opens?
  Where is the bus to the airport?
  Hi, we booked a 3 Bed Room with Shared Facilities. I know that we have other people in the appartment, but how private is our room (key / locks and so on)? thank you
  I need to change my booking, how can I do it?
  When we will arrive at the hostel for check in, can I pay with a bank transfer/trade?
  We are two persons and would like to book a private twin bunkbed, is it in a single room? Thanks
  If we book for 5 people in a shared room/appartment, will the 5 of us sleep in the same room?
  Why do big group need to pay a refundable deposit of 200 €?
  What age restrictions apply? How old do you have to be to stay unaccompanied by an adult?
  If I bring my own notebook computer, how can I use the wireless network?
  Can I pay once I get there with a credit card?
  What time do we have to check out? And when we check out, can we still leave the luggage in the storage for several hours? Thanks in advance.
  Are you able to accommodate children? And do I add them in the booking?
  Our group needs to leave early in the morning to get to the airport in time, can we check out at 7-7:30? Thanks.
  necesitamos saco de dormir o hay sabanas?
  Do you have any long term rental?
  Can we have a bed for a baby (cot) in a Private Doubles Accomodation
  Can I pay to the room in cash or only with the card I used when I booked?
  What is the difference between a twin and a double?
  I tried to do a search for available lofts for Dec 18th - 21st and only got a blank page?
  What sort of cleaning services is available? Are there any problems with insects in the rooms?
  Me and my friends intend to book two rooms in August, one double for me and my boyfriend and one for my three friends but we are worried that the rooms would be far apart? Or is it possible to book one room with 5 beds?
  I saw there was free parking quite a ways away, but is there any cheap parking nearby?
 
 
 
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